3783 Presidential Prkwy, Suite 112, Atlanta GA 30340
If, for any reason you would like to exchange or return products from Advantage Ortho System Inc., you may return them to Advantage Ortho System Inc. within Five (5) days of the purchase date, according to the policy below.
All returns and exchanges must have a Return Authorization (RA) number. Obtain a Return Authorization number by calling customer service at 1-844-315-5102. Advantage Ortho System Inc. for the safety of it’s employees does not open or accept any packages that do not have a Return Authorization (RA) number.
If you ordered an item(s) from Advantage Ortho System Inc. and we shipped the wrong item(s), or the item(s) is defective, we will gladly exchange it for the proper item(s) provided that the exchange is requested within thirty (30) days of the date the supplies received.
All products and packaging must be returned in the condition in which it was received in order for Advantage Ortho System Inc. to process refunds to insurance. Any product(s) showing signs of wear or tampering from it’s original condition, will not be accepted for exchange, return or refund.
Refunds and product returns will be credited to the insurance company. If Medicare or your insurance company paid for the order, we are required to send them a refund. Advantage Ortho System Inc. will only credit a customer’s account if the order was paid for directly by the customer.